Built for businesses at every stage
Whether you’re a solo freelancer, a 10-person startup, or a 5,000-seat enterprise — Fonex scales with you. Pick your size and see exactly what you get.
Look and sound like a pro — from day one
You don't need a full team to have a professional phone presence. Fonex's Starter plan gives solo operators a dedicated business number, a custom greeting, voicemail-to-email, and business hours rules — all from the app on your existing phone.
- ✓Dedicated local or toll-free business number
- ✓Custom voicemail greeting & voicemail-to-email
- ✓Business hours & Do Not Disturb rules
- ✓Business SMS from your professional number
- ✓Works on your current iPhone or Android
- ✓No hardware, no contracts, cancel anytime
"I was using my personal number for three years. One $18/month Fonex number later and I finally have business hours, a proper greeting, and clients actually respect that I'm not available 24/7."
Give your small team a big business phone system
The Fonex Pro plan was built for growing teams of 3 to 25. Auto-attendant, ring groups, shared call inbox, CRM integration, and team messaging — everything you need to look, sound, and operate like a much larger company.
- ✓Multi-level auto-attendant (IVR)
- ✓Ring groups & shared call inbox
- ✓HubSpot & Salesforce CRM sync
- ✓Team messaging + file sharing
- ✓Video meetings up to 50 participants
- ✓Call recording & voicemail transcription
- ✓Up to 10 users on a single dashboard
"We're an 8-person real estate office. The auto-attendant makes us sound like we have 50 people. Every call gets routed correctly, our CRM updates automatically, and we haven't missed a lead since we switched."
One platform for every office, every team
Mid-market businesses need more than a phone system — they need communications infrastructure. The Fonex Business plan unifies multi-site offices, gives your IT team a single admin portal, and delivers the analytics your managers actually want to see.
- ✓Multi-site cloud PBX — unlimited locations
- ✓Advanced analytics & call volume heatmaps
- ✓Zero-touch device provisioning
- ✓SSO (Single Sign-On) & admin roles
- ✓Video conferencing up to 200 participants
- ✓70+ CRM & helpdesk integrations
- ✓SOC 2 Type II security & audit logs
"We had three offices on three different phone systems. Fonex's Business plan consolidated everything in six weeks. Our IT team went from spending 40% of their time on phone issues to zero. That alone was worth ten times the cost."
Communications infrastructure that matches your scale
Corporate teams need more than a phone plan — they need a communications platform that integrates with existing enterprise software, meets compliance requirements, and scales to hundreds of concurrent calls without a hiccup.
- ✓HIPAA, SOC 2, ISO 27001, GDPR compliance
- ✓Salesforce, SAP, MS Dynamics integration
- ✓AI call routing & sentiment analysis
- ✓Call centre queue management & wallboard
- ✓Full REST API + webhook access
- ✓Custom SLA: 99.97% uptime guaranteed
- ✓Dedicated Fonex account manager
"We're in a heavily regulated industry. Our previous vendor couldn't provide the HIPAA documentation our compliance team required. Fonex had a signed BAA and full audit logs ready in 48 hours. The migration itself took three weeks with zero downtime."
Enterprise communications at global scale
Fonex Enterprise is built for organisations with 1,000+ seats, multi-country operations, and non-negotiable uptime requirements. Private cloud or hybrid deployment, custom SLAs, dedicated engineering support, and a named account team who treats your infrastructure as their own.
- ✓Private cloud or on-premises deployment option
- ✓Custom SLA up to 99.999% uptime
- ✓Local DID numbers in 47 countries
- ✓Named account team + 15-min response SLA
- ✓Custom data residency & encryption key mgmt
- ✓Dedicated implementation & migration team
- ✓Unlimited concurrent calls & extensions
"We migrated 1,200 seats across four countries in 90 days. Fonex's implementation team was embedded with our IT department the entire time. Zero missed calls on cutover day. That's something our previous enterprise vendor could never have delivered."
All sizes, side by side
Every feature across every business size — so you know exactly what you get at every stage of growth.
| Feature | 🧑💻 Solo 1–2 users |
🏪 Small Biz 3–25 users |
🏢 Mid-Market 26–150 users |
🏛️ Corporate 151–999 users |
🌐 Enterprise 1,000+ users |
|---|---|---|---|---|---|
| Dedicated Business Number | ✓ | ✓ | ✓ | ✓ | ✓ |
| HD Voice (Unlimited Local) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Business SMS / MMS | ✓ | ✓ | ✓ | ✓ | ✓ |
| Mobile App (iOS & Android) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Voicemail to Email | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI Voicemail Transcription | — | ✓ | ✓ | ✓ | ✓ |
| Auto-Attendant / IVR | Basic | Multi-level | Advanced AI | ✓ + Sentiment | Custom AI IVR |
| Video Conferencing | — | 50 pax | 200 pax | 500 pax | Unlimited + Webinar |
| Team Messaging | — | ✓ | ✓ | ✓ | ✓ |
| Call Recording | — | ✓ | ✓ | ✓ Encrypted | ✓ + AI Summary |
| CRM Integrations | — | HubSpot, Salesforce | 70+ Integrations | Full API + ERP | Custom + SAP/Dynamics |
| Analytics Dashboard | — | Basic | Advanced + Heatmaps | Executive Suite | Custom BI + Export |
| Multi-Site PBX | — | — | ✓ | ✓ | ✓ Global |
| SSO / SAML | — | — | ✓ | ✓ | ✓ |
| Compliance (HIPAA / SOC2) | — | SOC2 only | SOC2 + ISO 27001 | HIPAA + SOC2 + ISO | Full Stack + Custom |
| Uptime SLA | 99.9% | 99.95% | 99.97% | 99.99% | Up to 99.999% |
| Dedicated Account Manager | — | — | — | ✓ | ✓ Named Team |
| Private Cloud / On-Premises | — | — | — | On request | ✓ Standard |
| Starting Price | $18/mo | $28/user/mo | $38/user/mo | Custom | Custom |
Not sure which size fits you?
Answer two quick questions and we'll point you to the right Fonex plan instantly.
Find your perfect Fonex plan today
From solo operators to global enterprises — we'll match you with the right solution in under 10 minutes.